Privacy Policy

Last Updated: October 26, 2026

Famus ("we," "our," or "us") operates the Famus mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Famus, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

Account Information:

• Email address
• Username and display name
• Profile picture
• Bio and profile description
• Birth month and year, entered for the 18+ age check. They are sent to our servers only to run the check and are not stored; your device keeps them only until the check finishes. If you pass, we keep only a confirmation that your account is 18 or older, not the month, year or your age.

Content You Create:

• Live streams and recordings
• Chat messages
• Private messages you send and receive (text, photos and shared items), with their reactions, read status and your messaging settings (who can message you, blocks and muted conversations)
• Comments and reactions
• Profile customizations

Private messages are not end-to-end encrypted. They are stored on our servers. Other users can see a conversation only if they are in it; we can access messages to operate the service, to review reports and when the law requires.

Payment Information:

• When you make purchases, payment processing is handled by Stripe
• We do not store your full credit card numbers
• We retain transaction records for accounting purposes

Information Collected Automatically

Device Information:

• Device type and model
• Operating system version
• Unique device identifiers
• IP address

Usage Information:

• Streams watched and duration
• Features used
• Interaction with other users
• App performance data
• Advertising requests, impressions, clicks, and estimated ad revenue
• Device, browser, consent, and advertising identifiers where permitted

Location Information:

• General location based on IP address
• We do not collect precise GPS location

How We Use Your Information

We use collected information to:

1. Provide the Service - Create and manage your account, process transactions and tips, enable live streaming and chat features, connect you with other users
2. Improve the Service - Analyze usage patterns, fix bugs and optimize performance, develop new features
3. Communicate With You - Send notifications about streams you follow, provide customer support, send important service updates
4. Deliver Private Messages - Show each conversation only to the people in it, send message notifications (which can include a short preview of the message), apply your messaging settings and blocks, and review a message when someone reports it
5. Ensure Safety - Enforce our Terms of Service, prevent fraud and abuse, moderate content

Information Sharing

We may share information in the following circumstances:

Service Providers

We work with third-party companies to operate our Service:

• Firebase (Google) - Authentication, database, analytics, and push notifications (which can include a short message preview)
• Stripe - Payment processing
• Cloudflare - Video streaming infrastructure
• Google AdMob and Google AdSense - Mobile-app and website advertising, consent choices, fraud prevention, and ad measurement
• Pangle - Advertising network that Google AdMob may use through mediation in the FAMUS Live iOS app
• Google Cloud Translation - Chat message translation (opt-in; see below)
• Stability AI - AI emote image generation (opt-in; see below)

These providers are contractually obligated to protect your information.

Advertising (Google AdMob, Google AdSense and Pangle)

Famus may display Google-served advertising in eligible mobile-app surfaces and on original Famus editorial pages. House promotions for Famus products are separate from paid Google advertising and do not generate network revenue.

• Google may process device or browser identifiers, approximate location derived from an IP address, consent signals, ad requests, impressions, clicks, and fraud-prevention information to select, deliver, secure, and measure advertising.
• Where required, Google’s consent experience is shown before an eligible ad request. Available privacy options let you review or change those choices.
• In the FAMUS Live iOS app, Google AdMob may also request some ads from Pangle, a third-party advertising network, through AdMob mediation. Pangle’s software is included in that app. Pangle’s own privacy declaration for that software lists an identifier it assigns, device identifiers, advertising data, approximate location, crash data, performance data and other data, used for third-party advertising and, for some of them, for analytics and app functionality. The same declaration lists the identifier it assigns, device identifiers and advertising data as used for tracking as Apple defines it.
• The FAMUS Live iOS app shows Apple’s App Tracking Transparency permission prompt.
• FamPass or another applicable ad-free entitlement suppresses mobile ad requests. Empty, loading, login, and navigation-only web pages are not eligible for paid advertising.
• Famus records limited impression-level payment information from Google for reconciliation, fraud controls, and future creator-revenue accounting. Google’s reports and final settlement remain the financial authority.

Google’s use of advertising information is also governed by Google’s own privacy and advertising policies and the controls available through your Google account or device.

Chat Translation (Google Cloud Translation)

Famus offers an optional chat translation feature for Elite members. When chat translation is enabled:

• The text of chat messages from other viewers is sent to Google Cloud Translation for processing, so it can be rendered in your preferred language.
• Translated results are stored in our database (per message, per language) to reduce repeat lookups and cost.
• When you send a chat message, your message may be translated for viewers in other languages who have translation enabled — only if you have explicitly allowed this on first chat use.

Your controls:

• As a recipient: Translation is off until you tap "Continue with Google" in the in-app consent dialog (Settings → Chat → Auto-translate). You can turn it off again at any time in the same place.
• As a sender: When you first open any chat surface, Famus shows a disclosure dialog explaining this flow. You can opt your messages out by tapping "Don't translate my messages" in that dialog, or later via Settings → Privacy → Allow message translation. Opting out prevents your future messages from being sent to Google Cloud Translation at all.

This feature is disabled by default for both senders and recipients. No chat message text is sent to Google Cloud Translation without your explicit consent.

AI Emote Generation (Stability AI)

Famus offers an opt-in feature that lets creators generate custom emotes from a text prompt. When you tap the "Create Emote" pill on your profile and accept the first-use disclosure dialog:

• The text of your prompt is sent to Stability AI for image generation.
• If you attach an optional reference image, that image is also sent to Stability AI for the generation.
• The generated PNG is returned to Famus, watermarked with C2PA Content Credentials (an industry-standard provenance signature), and stored in your Famus submission record alongside the prompt, model name and version, generation seed, and a timestamp.
• Submissions enter a moderation pipeline (auto-approve heuristic plus human review for edge cases) before they become available as channel emotes.

Your controls:

• Before any data is sent to Stability AI, Famus shows you a blocking first-use disclosure dialog that names the provider and lists exactly what data is shared. You must tap "Accept & continue" to opt in. Tapping "Not now" closes the dialog without sending anything.
• You are responsible for the content of your prompts. Prompts that match Famus's protected-terms list are rejected client-side before generation; prompts that match the flagged-terms list are still generated but bypass the auto-approve heuristic and go straight to human review.
• Rate limits apply: the first 10 generations per creator are free of the hourly cap; after that, the limit is 30 generations per hour.
• In-app account deletion does not currently remove your emote submission records or the reference images you uploaded. Contact us to ask about removing them.

This feature is disabled by default; no prompt or image is sent to Stability AI without your explicit consent on the first-use dialog. Famus does not train AI models on your prompts or reference images; data is sent to Stability AI only for the single generation you request.

Legal Requirements

We may disclose information if required by law, such as court orders, government requests, or protection of our legal rights.

Business Transfers

If Famus is acquired or merged, your information may be transferred as part of that transaction. We will notify you before this occurs.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

Data Type	Retention Period
Account data	Until account deletion
Transaction records	7 years (legal requirement)
Live chat messages	Standard chat messages, Super Chats and automatic replies to chat commands are set to expire 24 hours after they are sent, and expired messages are deleted automatically some time after that. Chat notices about tips, gift subscriptions and subscriptions are not set to expire.
Private messages (FAMUS Live)	Until the sender deletes the message or deletes their account in the app (see Deletion)
Stream recordings	Until deleted by user
Analytics data	26 months
Age check: confirmation that an account is 18 or older	Until account deletion (re-confirmed about every 2 years)
Age check: record of a blocked attempt (account ID, outcome, policy version and dates only; no birth date or age)	No longer than 30 days, then deleted automatically

Your Rights and Choices

Access and Portability

You can request a copy of your data by contacting us.

Correction

You can update your profile information in the app settings.

Deletion

You can delete your account in the app, or contact us to ask us to delete it.

In-app deletion removes: your sign-in account; your profile and the information stored with it, including your Duckets balance, your follower and following lists and your settings; your username reservation; your stream key record; your age-check records; and, in private messages, the text, photos and shared items you sent, your reactions and your block list. A photo you sent is kept while another message in the same conversation still uses it.

In-app deletion does not remove:

• Messages other people sent you. They keep their copy of the conversation, which still contains an internal ID for your deleted account. That ID is no longer linked to an account.
• Reports about messages, including any message text copied into a report, and reports you made.
• Live chat messages. Standard chat messages, Super Chats and automatic replies to chat commands are set to expire 24 hours after they are sent and are deleted automatically some time after that; chat notices about tips, gift subscriptions and subscriptions are not set to expire. Deleting your account does not remove any of them.
• Records of purchases, tips, subscriptions, creator earnings and payouts. These can include your account ID.
• Content and files stored outside your profile, such as your profile photo file, posts, stories, clips, emote submissions and stream records, and entries for your account in other people's follower, following and block lists.
• Photos you uploaded to a private conversation but did not send.

Contact us to ask about information that in-app deletion does not remove.

If our age check blocked your account, you cannot sign in to use in-app deletion. Use the Contact Support button on the blocked screen, or email support@fam-us.com, to ask us to correct the check (if you are 18 or older) or to delete the account. After we verify the request, we delete the account with the same steps as in-app deletion, described above, including what it does not remove.

Opt-Out

You can opt out of push notifications (device settings), marketing emails (unsubscribe link), and analytics (contact us).

California Residents (CCPA)

California residents have additional rights: right to know what data we collect, right to delete personal information, right to opt-out of sale (we don't sell data), and right to non-discrimination.

European Residents (GDPR)

EU residents have additional rights: right to access, right to rectification, right to erasure, right to restrict processing, right to data portability, and right to object.

Children's Privacy

Famus is only for people who are at least 18 years old. In the iOS and Android apps, we ask for your birth month and year before you sign up, or the first time an existing account signs in to the app. If the entry shows you are under 18, the app stays blocked on that device. If it is checked after sign-in, the account is disabled, and we keep only the minimal blocked-attempt record described under Data Retention, for no longer than 30 days.

We do not knowingly keep information from children. If an entry shows a child under 13, we flag the account to our staff for deletion. A blocked account stays disabled when its record expires; expiry never restores access. Anyone can ask us to correct or delete a blocked account as described under Deletion.

Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption in transit (HTTPS/TLS)
• Secure authentication
• Regular security assessments
• Access controls for employees
• Incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website, sending an email notification, or displaying a notice in the app.

Your continued use of the Service after changes constitutes acceptance of the updated policy.

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Summary

What We Collect	How We Use It	Do We Share It?
Email, username	Account management	With service providers only
Streams, chat	Provide features	Publicly visible (as you choose)
Payment info	Process transactions	With Stripe only
Usage data	Improve service	Anonymized analytics only
Device info	Security, support	With service providers only
Advertising identifiers, consent signals, requests, impressions, clicks, and estimated revenue	Serve, secure, measure, and reconcile advertising	With Google AdMob/AdSense, Pangle (through AdMob mediation in the FAMUS Live iOS app) and advertising measurement providers as permitted
AI emote prompts & reference images (opt-in)	Generate creator emotes	With Stability AI, on your explicit consent only

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